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Discussion topic: Emergency calls

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This message was authored by: MichelleDuffus

Message posted on ‎14 Feb 2025 06:12 PM

Emergency calls

I have been out of the country for 3 months without no Internet and now I'm back in the UK I have no Internet and my phone says emergency calls only ! Why??
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This message was authored by: PandJ2020

Message posted on ‎14 Feb 2025 06:31 PM - last edited: ‎14 Feb 2025 06:32 PM

Re: Emergency calls

Posted by a Superuser, not a Sky employee. Find out more

Probably because your phone still thinks it's abroad.

 

What phone is it?

I am just another Sky customer and my views are my own even if you don't like the answers
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Message posted on ‎14 Feb 2025 06:36 PM

Re: Emergency calls

Posted by a Superuser, not a Sky employee. Find out more

@MichelleDuffus 

If you've very recently returned from abroad try this

Apple:

Settings > Mobile Data > SIM Applications > Make sure this is set to Home.

Android:

Sky Menu App or SIM toolkit > Roaming > Make sure this is set to Home.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
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Sky customer since 2001
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