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Discussion topic: Emergency calls only

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This message was authored by: Karl+Marks

Message posted on ‎28 Apr 2025 01:57 PM

Emergency calls only

I cannot use my phone. It says emergency calls only. I got intouch with sky on Friday and they said it would be sorted by Sunday but still nothing. I have done all the advice tips online and still nothing. I've just tried ringing them again and I can't get to speak to anyone. My husbands phone is fine with sky but mine isn't. Can anyone help please.
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Avatar for caesarome
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This message was authored by: caesarome

Message posted on ‎28 Apr 2025 02:00 PM

Re: Emergency calls only

Posted by a Superuser, not a Sky employee. Find out more

@Karl+Marks 

Does any mast issues show here for you:


https://www.sky.com/help/servicestatus/your-services/mobile

 

If not you will have to contact Sky again  perhaps via social media as there are links at the bottom to their sites.


https://www.sky.com/help/articles/replacement-sim

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This message was authored by: Karl+Marks

Message posted on ‎28 Apr 2025 02:14 PM

Re: Emergency calls only

Thank you I have tried these links and still no help looks like I need to try and ring them again later. Thank you again.
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