0

Discussion topic: ESIM Trouble

Reply
Avatar for CharlieN99
Level 1 icon
What's this?
This message was authored by: CharlieN99

Message posted on ‎31 Dec 2025 03:45 PM

ESIM Trouble

Trying to install an Esim on my galaxy tab s11 and it keeps saying its already on another device. Any ideas how to resolve the issue? Thanks!
Report post
Post 1 of 4
70 Views
0 Likes
Reply
Reply

All Replies

Avatar for PandJ2020
Level 16 icon
What's this?
Superuser
This message was authored by: PandJ2020

Message posted on ‎31 Dec 2025 03:47 PM

Re: ESIM Trouble

Posted by a Superuser, not a Sky employee. Find out more
@CharlieN99 wrote:
Any ideas how to resolve the issue?

Asking the obvious... But is it already installed on another device?

I am just another Sky customer and my views are my own even if you don't like the answers
Report post
Post 2 of 4
68 Views
0 Likes
Reply
Avatar for CharlieN99
Level 1 icon
What's this?
Topic Author
This message was authored by: CharlieN99

Message posted on ‎31 Dec 2025 03:53 PM

Re: ESIM Trouble

Nope not installed anywhere else 🤷🏼‍♂️

Report post
Post 3 of 4
59 Views
0 Likes
Reply
Avatar for caesarome
Level 16 icon
What's this?
Superuser
This message was authored by: caesarome

Message posted on ‎31 Dec 2025 04:09 PM

Re: ESIM Trouble

Posted by a Superuser, not a Sky employee. Find out more

@CharlieN99 

If your eSIM is on a different device then this explains how to move it:

 

https://www.sky.com/help/articles/esim-sky-mobile-transfer-sim

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Report post
Post 4 of 4
48 Views
0 Likes
Reply
Reply