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Discussion topic: Phone swap

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Avatar for Julie2711
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This message was authored by: Julie2711

Message posted on ‎31 Dec 2025 02:43 PM

Phone swap

I have returned my old phone for a swap and it has come back in the post to me, with no note in it saying why? Anyone had to deal with this too

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Avatar for caesarome
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Superuser
This message was authored by: caesarome

Message posted on ‎31 Dec 2025 04:14 PM

Re: Phone swap

Posted by a Superuser, not a Sky employee. Find out more

@Julie2711 

You will have to call to find out why it has been returned to you so the number to call them on if your phone has a Sky sim in it is just 150.

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