15 Jan 2024 01:29 PM
I have a mobile phone contract for my Samsung Galaxy S22 Ultra along with a monthly allowance of 40GB for £20.
I have overestimated my data usage when I took out my contract and have loads of data in my Sky piggyback.
I was wondering if I can reduce my data allowance to 20GB and save some money without penalty i.e. signing up to another 12 or 18 month contract?
By the way, I do know that Sky is going to reduce the period that you can roll over data from 3 years to 12 months.
This won't affect me as I would never roll over 250GB+ of data anyway!
I use Sky WiFi at home so my mobile data usage is low.
Many thanks 😊
15 Jan 2024 03:25 PM
Posted by a Superuser, not a Sky employee. Find out more
@63johnw wrote:Hi @Mikeyboy67 lowering your monthly plan doesn't start a new contract period, it continues in your original 12 month minimum term.
Indeed, and any discount deal you had are lost if you change your mix.
15 Jan 2024 01:31 PM
Posted by a Superuser, not a Sky employee. Find out moreYou should be able to change your data package by selecting one for your sim here:
https://www.sky.com/shop/mobile/plans
Make sure "I don't need a new sim" or sim is selected.
I would presume downgrading would not start a new contract but couldn't say for sure so hopefully somebody else can say for sure if that is or is not the case.
15 Jan 2024 01:34 PM
Thanks for replying.
I'll ring up Sky to confirm if I need to sign a new contract.
15 Jan 2024 01:34 PM
Posted by a Superuser, not a Sky employee. Find out moreAny downsizing of data plan starts at the next billing cycle after you change. Moving to a higher plan is almost instant.
https://www.sky.com/help/articles/change-your-mix
15 Jan 2024 02:13 PM
Posted by a Superuser, not a Sky employee. Find out moreHi @Mikeyboy67 lowering your monthly plan doesn't start a new contract period, it continues in your original 12 month minimum term.
15 Jan 2024 03:25 PM
Posted by a Superuser, not a Sky employee. Find out more
@63johnw wrote:Hi @Mikeyboy67 lowering your monthly plan doesn't start a new contract period, it continues in your original 12 month minimum term.
Indeed, and any discount deal you had are lost if you change your mix.
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