Discussion topic: Does my current sim automatically cancel when I order a replacement sim?

This message was authored by: Jade2022 · ‎03 Aug 2022

Morning,

I have ordered a replacement sim, will this automatically cancel the current sim or do I still need to call up to declare as lost?

This message was authored by: caesarome · ‎03 Aug 2022

When you activate the replacement the one it is replacing will automatically be cancelled.

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This message was authored by: Jade2022 · ‎03 Aug 2022

Thank you for your reply, but do you know if the sim will still be working until that point? Or do I still need to freeze it? I hoped maybe by ordering a replacement this would happen automatically?

This message was authored by: 63johnw · ‎03 Aug 2022

Hi @Jade2022 the old sim will remain active until the new one activates or you call sky to cancel it.

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Discussion topic: Does my current sim automatically cancel when I order a replacement sim?

Does my current sim automatically cancel when I order a replacement sim?

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