03 Aug 2022 06:27 AM
Morning,
I have ordered a replacement sim, will this automatically cancel the current sim or do I still need to call up to declare as lost?
03 Aug 2022 06:36 AM
Posted by a Superuser, not a Sky employee. Find out moreWhen you activate the replacement the one it is replacing will automatically be cancelled.
03 Aug 2022 06:39 AM
Thank you for your reply, but do you know if the sim will still be working until that point? Or do I still need to freeze it? I hoped maybe by ordering a replacement this would happen automatically?
03 Aug 2022 08:22 AM
Posted by a Superuser, not a Sky employee. Find out moreHi @Jade2022 the old sim will remain active until the new one activates or you call sky to cancel it.
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