07 Nov 2023 05:20 AM
do not have a credit card, so cannot delete parental lock
07 Nov 2023 05:29 AM
Posted by a Superuser, not a Sky employee. Find out more@dread1964
Only a credit card will suffice, NOT a debit card. It has been suggested on here the credit card doesn’t have to be yours so you can borrow one from a friend or family member if you haven’t got one yourself. The only other way is if you have signed a credit agreement with Sky, then they will already know you are 18 or over so if you call them on 150 they can deactivate this for you. This link provides some information
https://www.sky.com/help/articles/parental-controls-sky-mobile
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