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Discussion topic: Do not have a credit card, so cannot cancel parental lock

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This message was authored by dread1964 This message was authored by: dread1964

Do not have a credit card, so cannot cancel parental lock

do not have a credit card, so cannot delete parental lock

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Do not have a credit card, so cannot cancel parental lock

Posted by a Superuser, not a Sky employee. Find out more

@dread1964 
Only a credit card will suffice, NOT a debit card. It has been suggested on here the credit card doesn’t have to be yours so you can borrow one from a friend or family member if you haven’t got one yourself. The only other way is if you have signed a credit agreement with Sky, then they will already know you are 18 or over so if you call them on 150 they can deactivate this for you. This link provides some information
https://www.sky.com/help/articles/parental-controls-sky-mobile 


▪️ I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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