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Discussion topic: Didn't receive Swap packaging or instructions

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This message was authored by ddavman This message was authored by: ddavman

Didn't receive Swap packaging or instructions

Hi,

 

I am being chased to send back a phoen as part of a swap but was not sent the packaging or information to do this - can I have this sent out?

 

Thanks.

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This message was authored by 63johnw This message was authored by: 63johnw

Re: Didn't receive Swap packaging or instructions

Posted by a Superuser, not a Sky employee. Find out more

Hi @ddavman  apparently the return label is inside the packaging that your new phone came in, it's very hard to spot ! If you still can't find it you will need to call sky m, free on 150 to arrange, can't be done via a post here. 





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ddavman
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This message was authored by ddavman This message was authored by: ddavman

Re: Didn't receive Swap packaging or instructions

Thanks, but there's nothing in there - i will give them a call.

 

Cheers.

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