Discussion topic: Upgrade phone without a data plan

This message was authored by: Blooblah · ‎07 Jul 2022

I'm trying to upgrade my phone and last week there was an option to choose 'no data plan', which has now gone. I have lots of data in my piggybank and was planning to use that and keep the same sim/number. I rang Sky to make sure that was possible and they said, yes. However i'm now unable to do it in the upgrade process - is it possible?

This message was authored by: 63johnw · ‎07 Jul 2022

Hi @Blooblah yes it should be possible, clear your browser cache or use a different browser and make sure you are logged into your account when trying. If you still can't then sky should be able to do it for you on the phone.

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I won’t respond to direct messages so please post any problems on the forum.

Discussion topic: Upgrade phone without a data plan

Upgrade phone without a data plan

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