Device undelivered

[Hardeepsingh2]

I am trying to contact because my device is undelivered 

[GD1]

@Hardeepsingh2  You will need to call Sky

You can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.

[Daniel0210]

@Hardeepsingh2 
The most up to date information on your particular order should become available at:
https://www.sky.com/help/articles/track-sky-order
so is anything showing there?

When your order is ready you should get an email from Sky, and then another from the courier (usually DPD) which will have details of your 1 hour delivery time slot. As customers we have no insight into stock levels or the delivery timescales.