0

Discussion topic: Unable to Activate a new SIM

Reply
This message was authored by Andrej1987 This message was authored by: Andrej1987

Unable to Activate a new SIM

I have 3 SIMs on my Sky Account and have recently upgraded my phone and got a new device. The upgrade came with a new SIM option with more GB. I would like to activate this new SIM and keep my current number (which is also on a Sky SIM). Is it possible?

Reply

All Replies

This message was authored by 63johnw This message was authored by: 63johnw

Re: Unable to Activate a new SIM

Posted by a Superuser, not a Sky employee. Find out more

 


@Andrej1987 wrote:

I have 3 SIMs on my Sky Account and have recently upgraded my phone and got a new device. The upgrade came with a new SIM option with more GB. I would like to activate this new SIM and keep my current number (which is also on a Sky SIM). Is it possible?




Hi @Andrej1987  not easily, the new plan comes with a different number. You could call sky on 150 and ask if they can apply to your old sim but they may not. The other way is to activate the new sim then port your old number to a different network on PAYG then port it back to the new sim. 

———————————————————————————————

I AM NOT A SKY EMPLOYEE

All Opinions Are My Own

I Wont Respond To Direct Messages So Ask Any Questions Here
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 90 minutes

New Discussion