Delivery issue

[Tishy]

I ordered a phone, all paid for. Everyone was fine but now its saying there is an issue with the delivery and activation of my sim. Im unsure on what to do

[Daniel0210]

@Tishy 

Give Sky a call later when the lines reopen. 

To call Sky dial 150 (free) from a Sky Talk landline or another Sky mobile or alternatively use the following link
https://www.sky.com/help/home
UK customers: Scroll down and click on ‘Need more help’ leading to a 0333 number.
ROI customers: change the flag in the bottom right corner of the link to the ROI flag then scroll down and click on ‘Need more help’ to see a dedicated ROI number.

The posting of full phone numbers isn’t permitted on the forum.

Any calls to Sky will initially be automated which may try to send you here to the forum. Stay on the line as long as possible and saying nothing when asked the reason for the call sometimes helps being put in the queue for an agent.