Discussion topic: Delivery in progress
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Message posted on 06 Sep 2025 09:01 AM
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Delivery in progress
I ordered a iPhone 16 plus a week ago, and I have a confirmation email, the summary of the order says- in progress and the delivery says- coming soon, does anyone have this problem or know what's going on?
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Message posted on 06 Sep 2025 10:07 AM
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Re: Delivery in progress
As customers here only we can say what is going on but the usual reason for delays like this are because Sky is awaiting a delivery from their supplier.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 22 Sep 2025 12:43 AM
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Re: Delivery in progress
I am also waiting , a week now still showing in progress and the delivery says- coming soon, no communication from sky , advise or offer any alternative .
Message posted on 22 Sep 2025 04:49 AM
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Re: Delivery in progress
The onus is on you to contact Sky to get an update if the tracking is still showing that. Ordering an alternative will likely mean further credit checks.
NOTE: I only provide help on the forum boards and NOT via Direct Messaging
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
Message posted on 22 Sep 2025 09:13 PM
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Re: Delivery in progress
Spoke to customer service and got an acceptable result.
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