0

Discussion topic: Death of account hokder

Reply
Avatar for peppideb
Level 1 icon
What's this?
This message was authored by: peppideb

Message posted on ‎03 Jul 2025 09:50 AM

Death of account hokder

I reported it yesterday and she said I needed to set up a new account on my sky as my email address wouldn't work etc. I have tried but it won't do anything till I log in. But that just takes me to mams address so I can't set up a new account 

Report post
Post 1 of 2
140 Views
0 Likes
Reply
Reply

All Replies

Avatar for GD1
Level 16 icon
What's this?
Superuser
This message was authored by: GD1

Message posted on ‎03 Jul 2025 09:53 AM

Re: Death of account hokder

Posted by a Superuser, not a Sky employee. Find out more

@peppideb  I'm not sure of the process in this situation 

 

It may be worth contacting Sky again Inform us of the death of an account holder | Sky Help | Sky.com | Sky Help | Sky.com

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Report post
Post 2 of 2
138 Views
Reply
Reply