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Discussion topic: Death of account hokder

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This message was authored by: peppideb

Message posted on ‎03 Jul 2025 09:50 AM

Death of account hokder

I reported it yesterday and she said I needed to set up a new account on my sky as my email address wouldn't work etc. I have tried but it won't do anything till I log in. But that just takes me to mams address so I can't set up a new account 

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Superuser
This message was authored by: GD1

Message posted on ‎03 Jul 2025 09:53 AM

Re: Death of account hokder

Posted by a Superuser, not a Sky employee. Find out more

@peppideb  I'm not sure of the process in this situation 

 

It may be worth contacting Sky again Inform us of the death of an account holder | Sky Help | Sky.com | Sky Help | Sky.com

Like you I'm a customer here, Sky Employees are clearly identified as such.
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