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Discussion topic: Deactivated eSIM on iphone

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This message was authored by: Laura781

Deactivated eSIM on iphone

My eSIM appears to have been deactivated so my sky mobile data and personal hotspot are not working anymore .. can it be reactivated or have I to order a replacement eSIM and if so how do I do this ?

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This message was authored by: caesarome

Re: Deactivated eSIM on iphone

Posted by a Superuser, not a Sky employee. Find out more

@Laura781 

This is the link you can use to order a new one:

 

https://www.sky.com/shop/mobile/plans

 

Before you do it might be worth getting in touch with Sky about this deactivated one otherwise yoh migjt be billed for two of them, if you can't call there are some social media links at the bottom of this page you can use.

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