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Discussion topic: Deactivated eSIM on iphone
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This message was authored by: Laura781
Message posted on 18 Nov 2025 05:15 PM
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Deactivated eSIM on iphone
My eSIM appears to have been deactivated so my sky mobile data and personal hotspot are not working anymore .. can it be reactivated or have I to order a replacement eSIM and if so how do I do this ?
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This message was authored by: caesarome
Posted by a Superuser, not a Sky employee.
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Message posted on 18 Nov 2025 05:52 PM
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Re: Deactivated eSIM on iphone
This is the link you can use to order a new one:
https://www.sky.com/shop/mobile/plans
Before you do it might be worth getting in touch with Sky about this deactivated one otherwise yoh migjt be billed for two of them, if you can't call there are some social media links at the bottom of this page you can use.
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