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Discussion topic: Daughter iPhone 15 plus

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This message was authored by: Mel153

Daughter iPhone 15 plus

hello 


The iPhone 15 plus is my daughter’s phone. I have been paying £39 a month and saw for an extra £5 she could get 50gb of data vut. I have been charged £55.  This is very misleading, I can only afford to pay £44 or wish to go back to the original plan. 

regards 

 

Melissa 

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This message was authored by: PandJ2020

Re: Daughter iPhone 15 plus

Posted by a Superuser, not a Sky employee. Find out more

What do future bills show?  (As increasing the dataplan does cause a temporary ripple)

 

You can only change the dataplan once per month - so you'll have to wait until next month to change it again.

I am just another Sky customer and my views are my own even if you don't like the answers
This message was authored by: caesarome

Re: Daughter iPhone 15 plus

Posted by a Superuser, not a Sky employee. Find out more

@Mel153 

This might have happened as you are billed for the new days package up to your next billing date then the next 4 weeks so will be higher after that you should be billed the correct amount.

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