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Discussion topic: Data

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This message was authored by: Mr_Massacre85

Data

I've been on a 3gb data plan for probably 5 years and have only ever gotten 3gb. Lookinh at changing data plan it says I am on 3gb with and extra 3gb for free but I've never had this. What's going on? Thanks.
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This message was authored by: caesarome

Re: Data

Posted by a Superuser, not a Sky employee. Find out more

@Mr_Massacre85 wrote:
Lookinh at changing data plan it says I am on 3gb with and extra 3gb for free but I've never had this. 

If you are on a 3GB data plan and you have been given 3GB for free then what makes you say you have never had it ?

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This message was authored by: Mr_Massacre85

Re: Data

Because I should have been given 6gb a month apparently but I've only ever had 3?

This message was authored by: caesarome

Re: Data

Posted by a Superuser, not a Sky employee. Find out more

Then call Sky on 150 about this and when you do say nothing if asked anything by the bot qand remain on the line.

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This message was authored by: Mr_Massacre85

Re: Data

Okay I'll do that, thanks for the help. 

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