05 Feb 2025 07:24 PM
Recently actived a new phone with you and it's only given 6gb of data when my contract is for 25gb of data a month
05 Feb 2025 07:27 PM - last edited: 05 Feb 2025 07:35 PM
Posted by a Superuser, not a Sky employee. Find out moreWhen you first activate the sim the data you get will not be the full allowance as it will be based on the number of days before it resets which is your billing date. After that you will see the full 25GB each month.
05 Feb 2025 07:27 PM - last edited: 05 Feb 2025 07:35 PM
Posted by a Superuser, not a Sky employee. Find out moreWhen you first activate the sim the data you get will not be the full allowance as it will be based on the number of days before it resets which is your billing date. After that you will see the full 25GB each month.
05 Feb 2025 07:29 PM
This is brill thank you for the clarification
05 Feb 2025 07:46 PM
Posted by a Superuser, not a Sky employee. Find out more...and to add you'll also be charged pro-rata. (So 6/25th's of the monthly amount)
No problem. Browse or search to find help, or start a new discussion on Community.
On average, new discussions are replied to by our users within 90 minutes
New Discussion