This discussion topic has been answered Discussion topic: Data

This message was authored by: Caitlyn5 · ‎05 Feb 2025

Recently actived a new phone with you and it's only given 6gb of data when my contract is for 25gb of data a month

This message was authored by: caesarome · ‎05 Feb 2025

When you first activate the sim the data you get will not be the full allowance as it will be based on the number of days before it resets which is your billing date. After that you will see the full 25GB each month.

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This message was authored by: caesarome · ‎05 Feb 2025

@Caitlyn5

When you first activate the sim the data you get will not be the full allowance as it will be based on the number of days before it resets which is your billing date. After that you will see the full 25GB each month.

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This message was authored by: Caitlyn5 · ‎05 Feb 2025

This is brill thank you for the clarification

This message was authored by: PandJ2020 · ‎05 Feb 2025

...and to add you'll also be charged pro-rata. (So 6/25th's of the monthly amount)

I am just another Sky customer and my views are my own even if you don't like the answers

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