Data wont work

[Barry111]

So I payed my bill on the the 24th, It's now the 30th and I still cant use any data/calls. It says I'm not restricted and I have checked and there are no "Issues" in my area.

I have tried the steps the AI chat gives but still nothing is working.

Also when I go to view my bill, It says "Payed" and under it says "Add a payment method" when I click it nothing loads, I have tried on my PC and my phone but it refuses to load any page. I have also manually added a payment method yet it still asks me to add one only on that page.

[caesarome]

Are you able to call Sky on 150 ?

[Barry111]

I can yes, and was asked if it was a Mobile issue, and was told to "View the app" which didnt help at all..

[caesarome]

When the bot asks you any question try saying nothing as it might then direct you to an advisor.