Barrett

[Pippa1]

My mobile data screen showed 0 data. I had 12gb data available to roll over. I rolled 5 gun. After 5 minutes the loading icon was still going so I thought it wasn't working and closed it down. When I reopened it if showed I had 1.8 of my 2gb of my  monthly allowance. It also showed in the data activity screen that I had rolled 5Gb data today and have 7gb left of saved data so where has my 5Gb rolled data gone if it has not been add d to my 1.8 left of my 2gb monthly allowance ??

[caesarome · Accepted solution]

I would give it 24 hours to see if it has updated and if it hasn't then call Sky on 150 so they can look into this for you.