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Discussion topic: Data speeds between handsets

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This message was authored by: Beneiddowson82

Data speeds between handsets

Hi guys

 

Just wondering if someone can help with ideas. A Sky sim in a Pixel 9 (purchased from google) and the latency with sky is absolutly shocking (i'm talking 10-15 seconds to load the BBC website/google/data within apps), i know the phone and o2 are working fine as a tesco sim in the same handset flys. I transfered the esim to an iphone 15 pro max and everything was fine, latency gone, speed fine and coverage all ok. Transfer the esim back to the pixel and the issue start again. I've disabled stuff like prviate browsing etc but to no avail. Do Sky have some form of issue with the Pixel (i dont see why they would when they sell the device) or could it be an some of account issue, The 5g addon was activte. This happens on both LTE and 5g.

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Virgin Gig 1 Broadband / Starlink
Glass 55 (Blue) & 5 pucks (all Ethernet) Previously Sky Q and Sky HD (since 98).
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This message was authored by: FrankHovis

Re: Data speeds between handsets

Same here, same phone. Did you find a fix for this? I get good results on speed tests and then 1 minute later the speed is 0.1mb.... I turn mobile data on and off and the speed is ok again, for 5 mins. Very frustrating 

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This message was authored by: Beneiddowson82

Re: Data speeds between handsets

Hi Frank

 

Nope i left and went to GiffGaff. Works absolutly fine with my Pixel. The issue you reported is exactly the same as what i experienced.

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Virgin Gig 1 Broadband / Starlink
Glass 55 (Blue) & 5 pucks (all Ethernet) Previously Sky Q and Sky HD (since 98).
This message was authored by: FrankHovis

Re: Data speeds between handsets

Yeah I thought so. I'm on the point of leaving too. It seems everyone that had this issue (that I can find on Google) just left 🤷🏻‍♂️ pretty hopeless really. 

 

I have 4 Sims on my sky account though so it'll be a fart about, but the network is rubbish so....

 

Thanks

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This message was authored by: Beneiddowson82

Re: Data speeds between handsets

Sky is the only mobile network I've had this issue with. Even within the O2 MVNOs it's the only one that doesn't work. O2 itself, Tesco and GiffGaff all work perfectly well with the pixel. 

--
Virgin Gig 1 Broadband / Starlink
Glass 55 (Blue) & 5 pucks (all Ethernet) Previously Sky Q and Sky HD (since 98).
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