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Discussion topic: Data roaming

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This message was authored by: Tomtemperley

Message posted on ‎09 May 2025 06:26 AM

Data roaming

I'm currently in Dubai but my data has just stopped working but I've tried removing my spend cap just still doesn't work. I was on my data roaming  passport plus but now it's just not working. Any help pleas 

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This message was authored by: 63johnw

Message posted on ‎09 May 2025 07:01 AM

Re: Data roaming

Posted by a Superuser, not a Sky employee. Find out more

Hi @Tomtemperley  have a look here. 

https://www.sky.com/help/articles/sky-mobile-roaming-problems

 

Sky have no control over foreign networks so it could be a local issue they can't fix. 

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This message was authored by: caesarome

Message posted on ‎09 May 2025 09:33 AM

Re: Data roaming

Posted by a Superuser, not a Sky employee. Find out more

@Tomtemperley 

Give this a try:

 

Apple:
Settings > Mobile Service > SIM Applications > Make sure this is set to Abroad..


Android:
Sky Menu App or SIM toolkit > Roaming > Make sure this is set to Abroad.

 

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