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Discussion topic: Data not working
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This message was authored by: Marie_
Message posted on 08 Aug 2025 01:51 PM
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Data not working
My phone is only working when connected to the WiFi, I've got 90 odd gb in the piggy bank so it's definitely not run out
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This message was authored by: caesarome
Posted by a Superuser, not a Sky employee.
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Message posted on 08 Aug 2025 01:55 PM
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Re: Data not working
Does any mast issues show here for you:
https://www.sky.com/help/servicestatus/mobile
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If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
This message was authored by: Daniel0210
Posted by a Superuser, not a Sky employee.
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Message posted on 08 Aug 2025 02:27 PM
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Re: Data not working
Having 90GB in the Piggybank doesn't necessarily mean you're not running low on your sim.
▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
This message was authored by: PandJ2020
Posted by a Superuser, not a Sky employee.
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Message posted on 08 Aug 2025 03:17 PM
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Re: Data not working
@Daniel0210 wrote:Having 90GB in the Piggybank doesn't necessarily mean you're not running low on your sim.
Yup - data in the piggybank is not usable unless you move in to a SIM...
I am just another Sky customer and my views are my own even if you don't like the answers
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