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Discussion topic: Data never working

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This message was authored by: user55

Message posted on ‎08 May 2025 08:27 PM

Data never working

Hiya my data signal never ever works and rarely does, it keeps telling me I've ran out of data so I roll back more from the Piggybank yet it isn't working? Nothing loads like I have no connection 

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Avatar for 63johnw
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This message was authored by: 63johnw

Message posted on ‎08 May 2025 08:28 PM

Re: Data never working

Posted by a Superuser, not a Sky employee. Find out more

Hi @user55  have you checked you have the correct APNsettings in your phone ? Any mast issues showing ?

 

https://www.sky.com/help/articles/service-status-sky-mobile

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This message was authored by: caesarome

Message posted on ‎08 May 2025 08:29 PM

Re: Data never working

Posted by a Superuser, not a Sky employee. Find out more

@user55 

Does any mast issues show here for you:


https://www.sky.com/help/servicestatus/your-services/mobile

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