Data going missing

[Peter245]

I keep losing my mobile data I've done the network settings and I get a message saying temporary error try later this is twice this week 

[63johnw]

Hi @Peter245  what do you mean by data going missing ? Are you using a lot or is it going missing from your piggybank ? If it's the latter then any data more than 12 months old now disappears from your piggybank. 

[Peter245]

I have plenty of data but just stopped working and a message saying that you might be out of data 

[63johnw]

So have you checked your online account and what does it say about how much data you have left this month @Peter245  ?

edit or any issues showing ?

https://www.sky.com/help/articles/service-status-sky-mobile