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Discussion topic: Data draining immediately

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Avatar for GGall
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This message was authored by: GGall

Message posted on ‎17 Dec 2024 12:43 PM

Data draining immediately

I have 3 phones and sims one has been draining down the data almost immediately even when topping up the phone was iPhone 11 and recently upgraded to iPhone 14 Plus same issue who can help and how can I actually get help from

someone who knows about these things as last time it was so frustrating using chat 

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Avatar for PandJ2020
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This message was authored by: PandJ2020

Message posted on ‎17 Dec 2024 12:47 PM

Re: Data draining immediately

Posted by a Superuser, not a Sky employee. Find out more

What size data plan does it have?  (It's a common issue with the 'free' 100MB sim)

I am just another Sky customer and my views are my own even if you don't like the answers
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This message was authored by: GGall

Message posted on ‎17 Dec 2024 12:55 PM

Re: Data draining immediately

8gb month

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This message was authored by: caesarome

Message posted on ‎17 Dec 2024 01:04 PM

Re: Data draining immediately

Posted by a Superuser, not a Sky employee. Find out more

@GGall 

Try going into the settings and look to see what is using mobile data and if it is any apps that you don't use then you should be able to disable them.

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