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Avatar for ANDYHAINES228
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Message posted on ‎20 Feb 2025 12:21 PM

Data Outages

Over the last 2 days the 4 sky users within our household have been experiencing data outages, unable to send Wahtsapp messages and no internet, is anyone else having the same issue please?

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This message was authored by: Daniel0210 Answer

Message posted on ‎20 Feb 2025 12:27 PM - last edited: ‎20 Feb 2025 12:30 PM

Re: Data Outages

Posted by a Superuser, not a Sky employee. Find out more

@ANDYHAINES228 

You have posted on the Sky Talk landline board. You seem to have a Sky mobile issue so I'll move your post to the appropriate place.

 

Any relevant information showing on this link?

https://www.sky.com/help/articles/service-status-sky-mobile

 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

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Avatar for Daniel0210
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This message was authored by: Daniel0210 Answer

Message posted on ‎20 Feb 2025 12:27 PM - last edited: ‎20 Feb 2025 12:30 PM

Re: Data Outages

Posted by a Superuser, not a Sky employee. Find out more

@ANDYHAINES228 

You have posted on the Sky Talk landline board. You seem to have a Sky mobile issue so I'll move your post to the appropriate place.

 

Any relevant information showing on this link?

https://www.sky.com/help/articles/service-status-sky-mobile

 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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Message posted on ‎20 Feb 2025 01:22 PM

Re: Data Outages

I've had a data outage since 10 am this morning 

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This message was authored by: Daniel0210

Message posted on ‎20 Feb 2025 02:02 PM

Re: Data Outages

Posted by a Superuser, not a Sky employee. Find out more

@StevieM 

Have you tried the above link? 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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This message was authored by: SteveGant

Message posted on ‎26 Feb 2025 01:07 PM

Re: Data Outages

Same here since last Monday. Shocking service no mobile data then 4G 3G E. All doing absolutely nothing not even loading the weather!.
And not being able to even make calls. 
glad I'm not the only one. 

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