Damaged sim, need replacement

[Chris0779]

My son has managed to damage his SIM card so I need to order a replacement. Is this possible? The phone is not lost or stolen

[GD1 · Accepted solution]

@Chris0779   You can order a replacement sim online https://www.sky.com/help/articles/replacement-sim-sky-mobile

[PandJ2020]

Yea, you can order a replacement SIM from the MySky app or website.

[Tas96]

I'm going round in circles trying to get a replacement sim. 

Those links are just sky saying when you'll automatically get a replacement sim. It's the same going through the musky app too. 

I've been without signal (emergency calls only) for nearly 3 weeks now obviously I cannot call sky or set up for an eSim as calls and texts aren't coming through 

[caesarome]

@Tas96 

Try this link:

https://www.sky.com/productsettings/mobile/sim/x/replacement-sim