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Discussion topic: Damaged sim, need replacement

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Chris0779
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Damaged sim, need replacement

‎01 Jan 2024 09:09 PM

My son has managed to damage his SIM card so I need to order a replacement. Is this possible? The phone is not lost or stolen

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GD1
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Re: Damaged sim, need replacement

‎01 Jan 2024 09:10 PM

Posted by a Superuser, not a Sky employee. Find out more

@Chris0779   You can order a replacement sim online https://www.sky.com/help/articles/replacement-sim-sky-mobile

Like you I'm a customer here, Sky Employees are clearly identified as such.
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GD1
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Superuser
This message was authored by GD1 This message was authored by: GD1 Answer

Re: Damaged sim, need replacement

‎01 Jan 2024 09:10 PM

Posted by a Superuser, not a Sky employee. Find out more

@Chris0779   You can order a replacement sim online https://www.sky.com/help/articles/replacement-sim-sky-mobile

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


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PandJ2020
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Re: Damaged sim, need replacement

‎01 Jan 2024 09:11 PM

Posted by a Superuser, not a Sky employee. Find out more

Yea, you can order a replacement SIM from the MySky app or website.

I am just another Sky customer and my views are my own
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Tas96
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Re: Damaged sim, need replacement

‎14 Jul 2024 11:16 PM

I'm going round in circles trying to get a replacement sim. 

Those links are just sky saying when you'll automatically get a replacement sim. It's the same going through the musky app too. 

 

I've been without signal (emergency calls only) for nearly 3 weeks now obviously I cannot call sky or set up for an eSim as calls and texts aren't coming through 

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caesarome
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Re: Damaged sim, need replacement

‎15 Jul 2024 09:31 AM

Posted by a Superuser, not a Sky employee. Find out more

@Tas96 

Try this link:

 

https://www.sky.com/productsettings/mobile/sim/x/replacement-sim

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