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Discussion topic: Sky sim activation

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This message was authored by MCS2 This message was authored by: MCS2

Sky sim activation

I'm having trouble linking my Sky ID to my new mobile in order to activate my sim. Every time I enter my name, postcode and last 6 digits of my account number it just says there is a technical issue, it has been doing this for a few days. How do I activate my sim please? 

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This message was authored by 63johnw This message was authored by: 63johnw

Re: Sky sim activation

Posted by a Superuser, not a Sky employee. Find out more

Hi @MCS2  to get you some help I have escalated your post to sky so look out for a coloured speech bubble on here inviting you to a private chat. 





If someone has helped give them a thumbs up.

If their answer solved your issue mark it as the correct answer.

I won’t respond to direct messages so please post any problems on the forum.
This message was authored by Mr+Flibbles+86 This message was authored by: Mr+Flibbles+86

Re: Sky sim activation

Posted by a Sky employee

Hi there @MCS2 , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

This message was authored by Tom-W19 This message was authored by: Tom-W19

Re: Sky sim activation

Posted by a Sky employee

Hi @MCS2 

 

An invite was sent but there was no response within 48 hours so it has automatically closed.

If you still need help with this please let us know by posting on the forum again and we will get it escalated through to us.

Thanks
Tom
MCS2
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This message was authored by MCS2 This message was authored by: MCS2

Re: Sky sim activation

All sorted thank you

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