13 Jul 2024 07:09 AM
I'm having trouble linking my Sky ID to my new mobile in order to activate my sim. Every time I enter my name, postcode and last 6 digits of my account number it just says there is a technical issue, it has been doing this for a few days. How do I activate my sim please?
13 Jul 2024 07:22 AM
Posted by a Superuser, not a Sky employee. Find out moreHi @MCS2 to get you some help I have escalated your post to sky so look out for a coloured speech bubble on here inviting you to a private chat.
13 Jul 2024 10:24 AM
Posted by a Sky employeeHi there @MCS2 , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
15 Jul 2024 10:35 AM
Posted by a Sky employeeHi @MCS2
An invite was sent but there was no response within 48 hours so it has automatically closed.
If you still need help with this please let us know by posting on the forum again and we will get it escalated through to us.
15 Jul 2024 10:43 AM
All sorted thank you
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