23 Jan 2024 09:06 PM
Please help! Where do I sign the credit agreement contract? I am going round in circles!!!
23 Jan 2024 09:33 PM
Posted by a Superuser, not a Sky employee. Find out moreClick the button on this page as it should take you to it to sign it:
https://www.sky.com/help/articles/signing-a-sky-mobile-credit-agreement
23 Jan 2024 10:43 PM
Sadly, the link took me to the Sky mobile page where the models are listed.
23 Jan 2024 10:52 PM
I haven't received the credit agreement email, maybe that is on its way. Is there anyone from Sky Mobile that could help please?
24 Jan 2024 05:49 AM
Posted by a Superuser, not a Sky employee. Find out moreTo get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you regarding this via a blue/red chat bubble which will appear at the bottom of this page. It can take up to a few hours to be contacted via this.
This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
When the chat bubble does appear you will need to respond to it as soon as you can.
This isn't a live chat so replies are not instant.
24 Jan 2024 09:06 AM
Posted by a Sky employeeThanks for escalating this. We’ve sent @Confused6 an invite to chat.
24 Jan 2024 10:47 PM
I've not received an
invite to chat or any email yet!
24 Jan 2024 10:57 PM
Posted by a Superuser, not a Sky employee. Find out moreThe post above from Sky says you have been sent the invite of which you should see at the bottom of the page as shown in the link I posted for you earlier.
27 Jan 2024 09:10 AM
Posted by a Sky employeeUpdate-We are closing this session now due to no further response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks,
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