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Discussion topic: Credit agreement

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This message was authored by Confused6 This message was authored by: Confused6

Credit agreement

Please help! Where do I sign the credit agreement contract? I am going round in circles!!!

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This message was authored by caesarome This message was authored by: caesarome

Re: Credit agreement

Posted by a Superuser, not a Sky employee. Find out more

Click the button on this page as it should take you to it to sign it:

 

https://www.sky.com/help/articles/signing-a-sky-mobile-credit-agreement

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Confused6
Topic Author
This message was authored by Confused6 This message was authored by: Confused6

Re: Credit agreement

Sadly, the link took me to the Sky mobile page where the models are listed.

Confused6
Topic Author
This message was authored by Confused6 This message was authored by: Confused6

Re: Credit agreement

I haven't received the credit agreement email, maybe that is on its way. Is there anyone from Sky Mobile that could help please?

This message was authored by caesarome This message was authored by: caesarome

Re: Credit agreement

Posted by a Superuser, not a Sky employee. Find out more

@Confused6 

To get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you regarding this via a blue/red chat bubble which will appear at the bottom of this page. It can take up to a few hours to be contacted via this.


This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147


When the chat bubble does appear you will need to respond to it as soon as you can.
This isn't a live chat so replies are not instant.

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This message was authored by Greenfingers001 This message was authored by: Greenfingers001

Re: Credit agreement

Posted by a Sky employee

Thanks for escalating this. We’ve sent @Confused6  an invite to chat.

Confused6
Topic Author
This message was authored by Confused6 This message was authored by: Confused6

Re: Credit agreement

I've not received an

invite to chat or any email yet!

This message was authored by caesarome This message was authored by: caesarome

Re: Credit agreement

Posted by a Superuser, not a Sky employee. Find out more

The post above from Sky says you have been sent the invite of which you should see at the bottom of the page as shown in the link I posted for you earlier.

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This message was authored by Addie15 This message was authored by: Addie15

Re: Credit agreement

Posted by a Sky employee

Update-We are closing this session now due to no further response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks,

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