@Marty1234777
You aren’t addressing Sky Customer Services here. This is primarily a customer helps customer forum.
Being customers we have no insider knowledge regarding stock levels or delivery timescales. The most up to date information on your particular order should be available at https://www.sky.com/help/articles/track-sky-order
Any mention of 'on back order' means there is no stock available to fulfill your order.
Once it’s on its way you should get two emails, one from Sky, and then one from DPD with details of your 1 hour delivery time slot and name of driver.
▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
