30 Oct 2022 03:56 PM
Hi I tryed to take contract with sky but they rejected several times can I take contract now please tell me the possible reasons for rejecting my orders
Thank you
30 Oct 2022 04:06 PM
Posted by a Superuser, not a Sky employee. Find out moreWe can't tell you as we are customers here. Sky can't tell you either but it sounds like
you’ve failed the required credit check(s)? It has occasionally been known for the notifications confirming or cancelling the order to arrive out of sequence. If you keep trying to order the device this could further impact your credit score.
If you call Sky they would be able to confirm that’s the reason your order was cancelled but not why you failed the credit check in the first place as they are not allowed to view your credit record. You would have to sign up at somewhere like Experian or Equifax, which would give you access to your credit record.
Any initial payment you’ve made should hopefully be refunded in about 14 days.
Repeated attempts will further impact your credit rating.
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