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Discussion topic: Confused with billing

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Avatar for Lily35
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This message was authored by: Lily35

Message posted on ‎06 Feb 2025 12:14 PM

Confused with billing

Hi, 

 

I am unsure why I have been charged £77 last week and you are again taking £17 tomorrow I'm not sure why I have 2 bill payments - I spoke to someone regarding my equipment and they said I wouldn't be charged? 

thanks 

 

Elizabeth 

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Avatar for PandJ2020
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Superuser
This message was authored by: PandJ2020

Message posted on ‎06 Feb 2025 12:19 PM

Re: Confused with billing

Posted by a Superuser, not a Sky employee. Find out more

We're other customers here and cannot see your bills...

 

Are you a new customer?

I am just another Sky customer and my views are my own even if you don't like the answers
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Avatar for caesarome
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This message was authored by: caesarome

Message posted on ‎06 Feb 2025 12:21 PM

Re: Confused with billing

Posted by a Superuser, not a Sky employee. Find out more
@Lily35 wrote:

I spoke to someone regarding my equipment and they said I wouldn't be charged? 

Can you expand on this, why did you call Sky about your equipment, have you returned something and are going to be charged, if so do you have the proof of posting receipt ?

 

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