0

Discussion topic: Complex numbrr transfer

Reply
This message was authored by: TCTambo33

Complex numbrr transfer

My Daughter has fallen out with her mother who has subsequently disconnected her number. How can I retain the number and move it onto my account instead?

Reply

All Replies

This message was authored by: caesarome

Re: Complex numbrr transfer

Posted by a Superuser, not a Sky employee. Find out more

@TCTambo33 wrote:

How can I retain the number and move it onto my account instead?


You can't do this easily but if it is still active it will need moving via a pac code to a PAYG network then back from this network via another pac code to a new Sky sim that you will need to order on your account.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Avatar for TCTambo33
Level 1 icon
Topic Author
This message was authored by: TCTambo33

Re: Complex numbrr transfer

The original network is sky and im also with Sky. Problem being is that with no longer speaking to her mother shes having difficulty in obtaining the PAC code 

This message was authored by: caesarome

Re: Complex numbrr transfer

Posted by a Superuser, not a Sky employee. Find out more

If the number is on a Sky sim is the phone on your Sky account ?

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Avatar for TCTambo33
Level 1 icon
Topic Author
This message was authored by: TCTambo33

Re: Complex numbrr transfer

It's not, its on her mother's account who shes no longer speaking to 

This message was authored by: caesarome

Re: Complex numbrr transfer

Posted by a Superuser, not a Sky employee. Find out more

Then you/she are stuck with regards to getting the number moved. The only option is to order her a sim (and phone if needs be) via your account.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Reply