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Discussion topic: Complaint

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Avatar for teresa49
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This message was authored by: teresa49

Message posted on ‎17 Sep 2025 01:55 PM

Complaint

On monday i ordered a phone , sky made a mistake on there end sending the wrong phone , all got sorted . said they was sending mine out between 9-11am not been delivered. been on the phone to 5 people theyve all said theyll ring back and wont ring back 

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Avatar for caesarome
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Superuser
This message was authored by: caesarome

Message posted on ‎17 Sep 2025 01:59 PM

Re: Complaint

Posted by a Superuser, not a Sky employee. Find out more

@teresa49 

If you were due to receive this today the courier DPD would have contacted you with a one hour delivery slot so if they don't then the latest on your order should be found here:

 

https://www.sky.com/ordertracking

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Avatar for Daniel0210
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This message was authored by: Daniel0210

Message posted on ‎17 Sep 2025 02:00 PM

Re: Complaint

Posted by a Superuser, not a Sky employee. Find out more

@teresa49 

You should be emailed by DPD giving a timeframe for delivery. 


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