Claiming a galaxy watch

[Sarah-89]

I've just purchased a s25 fe I've filled the forms out correctly but just been emailed saying I didn't meet the criteria as they dont accept EE or BT. Has anyone else had this problem and what did you do

[caesarome]

@Sarah-89 

Did you select Sky as the provider and then supply them with either your Sky Mibile account number or the IMEI number of your device ?

[Sarah-89]

Hi it wouldn't let me. It only gives me the option of bt bt business ee or ee business.

[PandJ2020]

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@Sarah-89 wrote:
Hi it wouldn't let me. It only gives me the option of bt bt business ee or ee business.

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Doesn't sound like you're using the correct claim link?

[caesarome]

@Sarah-89 

Was this the link you used or what happens if you use this one:

https://samsungoffers.claims/galaxygift2025

[Sarah-89]

Really stupid of me but I think I've just done it properly i used the link that was on the page but after a little digging I managed to select sky mobile. I know its free so I shouldn't be complaining but who doesnt like a freebie