@Anna2025
You will have to contact Sky about this so under “Need more help” might be the number to use:
https://www.sky.com/help
Or via the phone 150 is the free number to use from a phone that has a Sky mobile sim in it or Sky Talk phone.
Sky Assistant is also available 24 hours a day on sky.com/help with rapid responses.
You can also contact Sky via social media:
https://helpforum.sky.com/t5/Online-Apps-Email/Want-to-private-message-Sky/ba-p/4895295
__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
