Discussion topic: Charged 2 times for device

This message was authored by: Oliwia12 · ‎05 Feb 2024

Hello, I have been charged for device two times can you explain me why please?

This message was authored by: Daniel0210 · ‎05 Feb 2024

Your image has been rejected as it contains your mobile number and agreement number. Feel free to re submit the image with those items blocked out.

Those two amounts have two dates… £18 for 2 December 2023 and £18 for 2 January 2024.

▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

This message was authored by: caesarome · ‎05 Feb 2024

Have you recently added one of those device to your package as it appears you were not charged on your December bill for one of them ?

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

Discussion topic: Charged 2 times for device

Charged 2 times for device

All Replies

Re: Charged 2 times for device

Re: Charged 2 times for device

Was this discussion not helpful?

Search Sky Community

Start a new discussion