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Discussion topic: Changing sim plans
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This message was authored by: TheWrinkledDog
Message posted on 15 Feb 2025 07:43 PM
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Changing sim plans
After my sky mobile bill going up again I'm wanting to change my sim plan. On the app I can get it half price for the same amount of data but all I want to know is if I purchase a new plan do I keep my number? Thank you for anyone that can answer my very simple question which Sky Virtual Assistant couldn't do.
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This message was authored by: caesarome
Posted by a Superuser, not a Sky employee.
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Message posted on 15 Feb 2025 07:48 PM
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Re: Changing sim plans
Some of the offers shown like the one you mention only apply if you take out and pay for a new sim so you would be paying for two of them. There are two possible ways around this, call Sky on 150 to see if they will apply the offer to the sim you have now and if they will not order the new sim then transfer your number from the sim you have to a PAYG network then back to the new Sky sim, you can only do this if you have had your current sim for 12 months or more.
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