2

This discussion topic has been answered Discussion topic: Changing phone number

Reply
This message was authored by: Rachel252

Changing phone number

Hi, I'm looking for some help I'm wanting to change my mobile number but wanting to keep the SIM card I have got as it's within the package and the phone on contract I'm wanting to change the number due to nuisance calls 


Best Answers
This message was authored by: caesarome Answer

Re: Changing phone number

Posted by a Superuser, not a Sky employee. Find out more

@Rachel252 

To get a new number you would need to order a new sim and cancel the one you already have, which you can only do if you have had it for 12 months or more by calling Sky on 150.

 

The alternative is to turn on the option for your phone to only let through calls from numbers that are in your contacts.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

View this Answer within the discussion

Did this answer not help you?

Reply

All Replies

This message was authored by: caesarome Answer

Re: Changing phone number

Posted by a Superuser, not a Sky employee. Find out more

@Rachel252 

To get a new number you would need to order a new sim and cancel the one you already have, which you can only do if you have had it for 12 months or more by calling Sky on 150.

 

The alternative is to turn on the option for your phone to only let through calls from numbers that are in your contacts.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

Did this answer not help you?

Avatar for Rachel252
Level 1 icon
Topic Author
This message was authored by: Rachel252

Re: Changing phone number

Hi, that's great thank you how do you turn on the option to only let through calls from numbers that are in your contacts also does this work for text messages as well as calls.

Reply
Answered - Go to Answer