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Discussion topic: Changing name over

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Avatar for cj1134
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This message was authored by: cj1134

Message posted on ‎21 Aug 2025 08:15 AM

Changing name over

Hi I need to change the name over on my sky mobile does it need to ve the account holder or can the new account holder call and explain the circumstances
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Avatar for 63johnw
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This message was authored by: 63johnw

Message posted on ‎21 Aug 2025 08:17 AM

Re: Changing name over

Posted by a Superuser, not a Sky employee. Find out more

Hi @cj1134  you can't change the name on an account. If the account holder has passed away there is a process to follow. 

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