30 Nov 2024 10:41 AM
I'm 2 years into a 3 year contract and I want to change to EE as I think EE signal is much better will I get a financial penalty, not much advise when I log into the account?
30 Nov 2024 10:43 AM
Posted by a Superuser, not a Sky employee. Find out moreHi @Tonywalsh1 you can cancel or switch your sim penalty free after 12 months. All handsets supplied by sky are unlocked so will work with EE and you can continue paying monthly for your phone with sky.
30 Nov 2024 10:45 AM
Posted by a Superuser, not a Sky employee. Find out more@Tonywalsh1 Sim contracts are 12 months minimum term only so if you have had the sim more than 12 months you are free to switch to ee penalty free
the device contract is separate and you must continue to pay monthly or make a one off payment to clear the balance
you are free to swap to ee and put the sim into your sky phone
30 Nov 2024 10:51 AM
Hi
I want to get a new phone with EE and get rid of this one with sky and my sky contract is that allowed only 2 years into a 3 year contract?
30 Nov 2024 10:58 AM
Posted by a Superuser, not a Sky employee. Find out moreHi @Tonywalsh1 you are still liable for the final 12 months payments. You can't just send it back. You could continue paying monthly or sell it and use that to pay off what's owed (if it will cover it).
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