28 Nov 2024 08:25 AM
Can someone at Sky tell me how to access Sky instead of the stupid call centre?
I've now rang them three times to get a replacement SIM card and still have not received it!
If it fails this time, that's it I'm done with Sky you need to bring your customer service back in-house.
Even they admitted on the phone that they had to send a message!!
Not good enough and your website is garbage too!
Click this:
and get this:
Pointless as it doesn't work!
Adam
28 Nov 2024 09:38 AM
Posted by a Superuser, not a Sky employee. Find out moreIf you are getting no where on the phone then you coul;d always try social media, there are some links at the bottom of this page but they also can be contacted via facbook messenger and whatsapp.
30 Nov 2024 11:09 AM
That was even worse I am seriously considering leaving Sky now as I never had any major issues for many years but the level of customer service is really bad!!
Thankfully due to the fact I was visiting Manchester I headed into their store and they sorted me out in minutes this should be the standard Sky!!
No problem. Browse or search to find help, or start a new discussion on Community.
On average, new discussions are replied to by our users within 90 minutes
New Discussion