Changing Order

[Maverickpaul]

I've just ordered a Samsung tablet but now want to change it for a more expensive model and also add an iPhone onto the contract.

How can I do this before the order is dispatched to me on the 17th of December?

Many thanks for any advice.

[Daniel0210]

@Maverickpaul 

I think you put the wrong date in there as 17 December was over a week ago..

To amend your order you will have to call Sky. It will involve being credit checked again. 

[Maverickpaul]

Would it be easier just to add on the other phone with another application tomorrow. I presume they'll both be delivered at the same time?

[Daniel0210]

@Maverickpaul 

They won't necessarily arrive together. It will depend on stock levels and you'll still have to cancel the original order for the now unwanted device. 

[Maverickpaul]

No, you misunderstood. I ordered a Samsung tablet for myself but now my girlfriend wants a new iPhone 16. They both say delivery will be Saturday if ordered tomorrow...

Many thanks for your help.

[Maverickpaul]

Yes, I meant the 17th December. I will stick with the tablet I ordered as I don't really need the too of the range one for my needs.

[Maverickpaul]

I mean the 27th!!

[Daniel0210]

@Maverickpaul 

That's not what you said.

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@Maverickpaul wrote:

I've just ordered a Samsung tablet but now want to change it for a more expensive model and also add an iPhone onto the contract.

How can I do this before the order is dispatched to me on the 17th of December?

Many thanks for any advice.

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[Daniel0210]

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@Maverickpaul wrote:

I will stick with the tablet I ordered as I don't really need the too of the range one for my needs.

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@Maverickpaul 

Then by ordering an iPhone (separately) will still involve further credit checks.  

[Maverickpaul]

That should be an issue as I haven't applied for anything on credit in about 6 months and my credit rating is good.

Many thanks for your help 👍