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Discussion topic: Change data plan

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This message was authored by Smurf7665 This message was authored by: Smurf7665

Change data plan

If I change my data plan do I loose what I have saved in my piggy bank data


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This message was authored by Daniel0210 This message was authored by: Daniel0210 Answer

Re: Change data plan

Posted by a Superuser, not a Sky employee. Find out more

@Smurf7665 

It's the same whether you lower it or raise it. You need to be aware that if you increase your data plan it's almost instant but if you lower it, it comes into effect at your next billing date. 


▪️ I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Change data plan

Posted by a Superuser, not a Sky employee. Find out more

No @Smurf7665 changing your Mix data plan does not mean you'll lose your Piggybank. You only lose it in full when you cancel your subscription.


▪️ I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Smurf7665
Topic Author
This message was authored by Smurf7665 This message was authored by: Smurf7665

Re: Change data plan

Would that include lowering my data plan

This message was authored by Daniel0210 This message was authored by: Daniel0210 Answer

Re: Change data plan

Posted by a Superuser, not a Sky employee. Find out more

@Smurf7665 

It's the same whether you lower it or raise it. You need to be aware that if you increase your data plan it's almost instant but if you lower it, it comes into effect at your next billing date. 


▪️ I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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