Cannot sign credit agreement

[Ziggy8]

I took out a new contract today for several devices and no matter what i try i cannot sign the credit agreements. Each time it says 'We're sorry there has been a problem try again later'.

I have tried using the email link, the app, different mobile browsers and my laptop. 

I spoke to several people at sky and got no further than a call back tomorrow and told to keep trying in 24hrs. 

[caesarome]

@Ziggy8 

To get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you regarding this via a blue/red chat bubble which will appear at the bottom of this page. It can take up to a few hours to be contacted via this.

This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears by typing it it to start the chat:

https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

When the chat bubble does appear you will need to respond to it as soon as you can or it will be closed if there is no response within 48 hours. To start the conversation just type in it.
This isn't a live chat so replies are not instant.

[Ziggy8]

Thank you i appreciate your help

[Lisa-P1987]

Thanks for escalating this. We’ve sent Ziggy8  an invite to chat.

[Lucario]

Did this get sorted please? I am having the exact same issue! 

[Kalilak]

I'm having this exact issue, I find that the sky site seems to crash a lot and the issue never gets resolved

[Lucario]

I feel your pain. The only reason it was sorted for me is I have a mobility issue and because of that they were willing to post it to me.